Frequently Asked Questions

We know marketing can feel overwhelming—especially when you’re running a small business, launching a startup or promoting a nonprofit and wearing all the hats. That’s why, we keep things straightforward, human, and focused on what matters.

Below are answers to the questions we hear most often—and if yours isn’t here, just get in touch. We love a good conversation.

1. Who do you work with?

We work especially well with small businesses, mom‑and‑pop shops, startups and nonprofits. From coffee shops to grassroots organizations to startups and everything in between. Whether you’re serving up lattes, launching an app, selling handmade goods, or community resources, we build marketing that helps you connect with your people.

2. What sizes of projects do you take on?

All sizes—from one-off starter packs (branding, SEO tune-ups, launch kits) to ongoing retainers and full media campaigns. We tailor every job to your needs and budget .

3. Why hire you instead of a big agency?

We’re rooted locally, not Madison Avenue.

Our leadership team brings decades of Fortune 500 experience, but we left the corporate world to embrace strategy that’s real, local, and down‑to‑earth. No fluff, just results tailored to mission-driven businesses.

4. How does your process work?

  1. Discovery: We start with a free consult to get clear on your goals.

  2. Insight: We do a deep dive and come back with practical ideas.

  3. Activate: Together, we bring your plan to life—whether that’s a killer social campaign, refreshed brand visuals, ads, or a slick website—all with transparent timelines and reporting  .

5. What if I don’t know what I need?

Perfectly normal.

Start with a free discovery call. We’ll talk through your goals, challenges, and where your needs are. Then we’ll suggest exactly the services that make sense—no pressure, no hard sell.

Got something else in mind? Maybe a weird idea or specific ask? Drop us a line and we’ll work out the details together.

We’re here to make marketing approachable and effective—for the people that make small business work.